Buying fabric online can sometimes seem risky, as you're unable to feel and see your material before it arrives at your door. For this reason we encourage you to purchase swatches before you order any yardage.

When your order arrives, inspect it immediately and call (877-573-2913) or email us about problems or if you wish to make a return. We will issue a Return Authorization Number that you will need to include with your return. Wholesale fabrics and special order fabrics are not returnable; neither are pre-cut and clearance fabrics nor swatches. It is our policy to pay the return postage on items that are damaged or incorrect, and to rectify our mistake posthaste. Our customers pay the return postage on items returned for any other reason and a credit or refund will be issued for the purchase price. A credit or refund cannot be issued until we receive the returned items. Consider insuring returned items.

Returns will be issued only within fifteen working days of your receipt of your order and only for items in their original state (unwashed, uncut, etc.). Fabric swatches are not returnable. They are a labor of love on our part -- we lose both money and time making and sending them out, but it's worth it because they truly give our customers and friends a feel for the fabric. If a sample convinces you that a certain fabric doesn't meet your needs, it has done its job and is well worth the money it cost you. Because it can be very difficult to sell pre-cut pieces of fabric and notions, a restocking fee of 15% may apply. Wholesale and special orders are not returnable; neither are precut fabrics or seconds.